Customised comprehensive/360º
hotel experiences

WHAT WE DO

HOTELAB arises from the desire to create an innovative, highly professional and exciting business project, which provides comprehensive value to the luxury hospitality industry.

Society is experiencing an in-depth transformation which directly affects the tourism industry, its different business models and the digitalisation of its processes. It may be difficult for a hotel to adapt to changes, constantly be up to date with concepts and experiences and manage everyday tasks. Our goal is to carry out this task of updating by adding value to each hotel in a specific and unique way,

 

generating business profit in the tourism market.

We create, develop and execute our work according to business efficiency, thoroughness and excellence standards, with an eye for detail. Our work revolves around customers, as we work in the hotel sector.

We have the thought process of large companies and we operate with the flexibility and speed of small organisations. We apply this to the hotels which are our clients. We work for hotels and for all kinds of establishments which are related to the hotel sector: restaurants, spas and meeting and celebration spaces.

360° PERSPECTIVE

If they let us, we see everything. As a whole and in detail, the obvious and that which lies beneath. In order to assimilate guest experience, we must first understand the business strategy and management, the business front and back, consider everything and be aware of the operating scenario of the different fields: operational, commercial, financial and quality. That is when customers’ emotional benefits turn into business profit for hotel owners.


SERVICES

Our priority: to create concepts with character, to generate unique experiences for customers and to give consistency to hotel management procedures.

Our advisory services are focused on three main areas:

1 – OPERATING HOTELS


1.1- ADVISORY SERVICES

For all our partial or comprehensive services, hotels are classified in our processes with an online reputation analysis for the last few years.

hoteles operativos asset management
1.2- AREAS OF ANALYSIS:

  • Quality: Mystery guest and facilities
  • Sales, pricing, revenues, commercial policy, marketing
  • Cost control
  • HR and training
  • Food and drinks
  • Energy efficiency
  • Margins and productivity
  • Procedures and guidelines

1.2- COMPREHENSIVE MANAGEMENT

We develop our maximum involvement with hotels as business managers. We boost efficiency, create new experiences, pay attention to detail, coordinate everyday management tasks and implement medium-term strategies.

2 – PROJECTS AND OPENINGS

Advice at every stage of the opening project

  • Market research
  • Overall definition of the product
  • Investment feasibility plan
  • Branding
  • Business plan and marketing plan/li>
  • Gastronomic advice
  • Operational advice
  • Recruiting (management and committee: heads of department)
  • Procedure guidelines
  • Accompaniment during the turnkey process from the start until the complete opening of the establishment (Soft Opening).

3 – ASSET MANAGEMENT

Owner – franchisee relationships

Accompaniment in the relations between investors or hotel owners and franchises, advising owners on the execution of these contracts (paperwork, management, commercial franchises, etc.) and their subsequent monitoring. We represent owners in meetings and boards.

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